REFUND OF DEPOSIT TERMS
Miami Royals Entertainment understand and appreciate that we are dealing with unprecedented times due to the global Covid-19 Pandemic.
This is why for your peace of mind, we wanted to assure our clients that should a national lockdown occur and any events become unable to happen - we will forfeit any payments received for our performance because we believe It is the right thing to do.
We would kindly like to write some details to which we would not accept to offer a refund in fairness of offering our availability to our clients.
We are a busy party band and we often turn down dates that are on the same date as current clients dates, therefore we would like to state that the issue of a refund for the deposit of our booking will not be offered if the event is still able to go ahead (irrelevant of restricted attendance).
We will still offer a refund of any performance cost paid should the event not take place due to national lockdown - it's only fair!
Should events still be allowed to commence with restricted attendance, we will not be able to offer a refund of the deposit because it is legally able to happen and we have secured the date for your event. We will be very happy to arrange a different date with our clients subject to our availability.
Miami Royals Entertainment has built an excellent reputation for not only our talented musicians but also the pride we have in our customer service and same day responses. We want all events to go swimmingly as our customers would expect - so as we always say, if our clients have any questions at any point please email email@example.com or call Danny at 07821426735 and we will be delighted to assist.
Best Wishes and wishing you an exciting positive year ahead!
Miami Royals Live Entertainment
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